cancel
Showing results for 
Search instead for 
Did you mean: 

EX removed the option to dispute via phone

tag
Snook_on_the_Line
Regular Contributor

Re: EX removed the option to dispute via phone


@northway wrote:

@citymunky 

 

Experian Dispute #- 866-200-6020

 

Say "Dispute" after putting in your SSN at the prompt. Then "New Dispute", "Account or Other Information", then "Inquiry". Selecting inquiry dispute will go right to a rep. Selecting any other option will continue you through the automated phone tree.


Ok first of all sorry for reviving such an old thread 

but after an exhausting search engine rabbit hole and ten numbers tried...

 

I just thought I'd share that this is the one that works.      Connected me with a live person in less than a minute.     

the whole press two if you are a client or business member of Experian thing no longer works they just rerout you back into automated phone purgatory 

Starting Score:FICO8s 505ex, 508 eq&tu
Current Score:FICO8s 758ex,752tu,766eq
Goal Score: 800+


Take the myFICO Fitness Challenge
Current cards:
Cap1 platinum 200
Cap1 Walmart 1500
Credit one Amex 550
Mission lane visa 400
Lowe’s 30,000
Rebuilding since 12/2021

Always pif, never late
0/24 on inq’s & new accounts
AAoA 2.2years
All time highs (fico8) :



Formerly known as @44456009a
My FIs. WF & AMEX
Message 11 of 15
TrapLine
New Contributor

Re: EX removed the option to dispute via phone

Just got'ta love customer service and their responsiveness? Or, lack therein!

Message 12 of 15
CorpCrMgr1
Valued Contributor

Re: EX removed the option to dispute via phone

I have found that pushing the number for Spanish often sends you to a live person for any automated system. The customer service rep generally speaks Americanized English.

Also, if one speaks gibberish after a few I don't understand responses you are transferred to a live person.

Good luck!

Again, this is for most automated systems. 

Message 13 of 15
Snook_on_the_Line
Regular Contributor

Re: EX removed the option to dispute via phone

Will have to try that.     
too bad the whole "if you are using a rotary phone please remain on the line for an operator" option no longer exists 

Starting Score:FICO8s 505ex, 508 eq&tu
Current Score:FICO8s 758ex,752tu,766eq
Goal Score: 800+


Take the myFICO Fitness Challenge
Current cards:
Cap1 platinum 200
Cap1 Walmart 1500
Credit one Amex 550
Mission lane visa 400
Lowe’s 30,000
Rebuilding since 12/2021

Always pif, never late
0/24 on inq’s & new accounts
AAoA 2.2years
All time highs (fico8) :



Formerly known as @44456009a
My FIs. WF & AMEX
Message 14 of 15
CorpCrMgr1
Valued Contributor

Re: EX removed the option to dispute via phone

@Snook_on_the_Line  forgot about that.  Also, the hitting the star button a bunch of times.

Message 15 of 15
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.