Good to see some more conversation about this... I was beginning to feel like I was talking to myself!
I'm still in the automatic denial-infinity-loop-of-death (where they don't even check my credit or come back with an offer), so after my last Platinum application I called them to reconsider. They eventually got back to me wanting a 4506-C which I provided - but per Jeffster1 and others, no acknowledgement that it was processed or accepted. More annoying, all I got was a carbon-copy of the last denial letter once the timeframe for my application had passed! Another offshore rep said nothing about my form, instead citing only the denial letter - by that I mean reading it back to me verbatim and being absolutely useless.
Someone else on the new accounts team offered words to the effect of "IRS is crazy slow and can take weeks or months to process," instead suggesting to just do another application. Same result, and she couldn't overturn it. Not sure what else to try at this point!
Delta Airlines' partnership with this appalling organization already has me pushing my loyalty elsewhere.
@Awilliams1230 wrote:unless I'm not talking to the right person
To the best of my knowledge, such a person doesn't exist at AmEx - they only seem able or interested in working with existing customers.
@Awilliams1230 wrote:Super annoying not sure if I need to just submit a new app at this point or what. I feel like if you don't fill out everything right the very first time when you upload it's like and infinite loop of bs. I've had to upload this **bleep** form like 4 times cause certain boxes were checked that I wasn't supposed to check wet signature etc. I've uploaded it again last week and apparently they haven't even REVIEWED it yet to be submitted to irs 😒
I agree highly with every word you've written here, expletives included! To be honest, I've never really gotten a straight answer as to whether applications can even be reconsidered - or once a denial letter is generated, the ONLY option is to do a new app. The rep I talked to who submitted said new app for me said she could transfer to someone who could reconsider it - but she was lying, as the call went overseas and I was immediately told otherwise.
Not that it really matters, but which card(s) were you applying for?
