My Fico Errors today

gabbygail · ‎06-15-2023

Hello

I'm having a problem with myfico . Instead of increasing my score with the reported increase in number in alert, they are reducing the number. This is a confirmed malfunction with myfico/Eqifax as of today. They re-ran my equfax credit report and told me to check myfico.com on a desktop. I haven't yet as I took a fall today and have to rest in bed.

Anyone else having this issue? I must say myfico.com rep was very nice and confirmed this issue relatively quickly but it is still not fixed in mobile either. This is only happening with my Equifax numbers/score.

Thank you

FireMedic1 · ‎06-26-2023

@gabbygailI'll ping @Elizabeth_FICO see what she can do.

Elizabeth_FICO · ‎06-27-2023

@FireMedic1 wrote:
@gabbygailI'll ping @Elizabeth_FICO see what she can do.

@gabbygail has this been corrected for you yet? If not, please contact our customer care at 1-800-319-4433 (or email me at elizabethwarren@fico.com) and we will look into it.

gabbygail · ‎07-17-2023

Hello

No it never corrected. I just let it go and waited for another score update. Thank you for asking. Quite a few tech errors on the mobile ap these days. 🤷‍♂️ Thanks again. ❤️

@Elizabeth_FICO wrote:
@FireMedic1 wrote:
@gabbygailI'll ping @Elizabeth_FICO see what she can do.
@gabbygail has this been corrected for you yet? If not, please contact our customer care at 1-800-319-4433 (or email me at elizabethwarren@fico.com) and we will look into it.