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I've been on over an hour, signed out, waited a couple of hours signed back on, and no change to my minute count. This happened a couple of times yesterday. Yes, I'm aware the minutes are not designed to show any increase when I am signed in. Sometimes, after I sign in the minutes do increase in a short period of time, sometimes twice. What is the criteria to have all of my minutes count?
What is, "Length of time account have been established"? My prior sign on didn't tabulate any additional minutes!
How does one get a response?