I'm going through that right now. I opened a dispute, faxed in statements. They said it can be any where from 5 days to 30 days. Bank will do a normal update in 20 days. Who knows. I am bugging the pollen off CRA's flowers to get it done faster.
If you paid a LARGE payoff, you can call the bank, sometimes they are more willing to send in a faster update, they can if they want to. They have done it for me *but* only after a large pay off. It can't hurt to ask them.