Sync Lowe’s now charging for paper statements

[Snook_on_the_Line]

Just got an email from synchrony that starting next month I can start receiving paperless statements, or I will be charged $1.99/month.  

I feel like I'm being extorted. 

the fine print on the bottom of the email states that i will be charged 1.99 for a paper statement in any billing cycle that there is a balance of $2.50 or more

im gonna download and read over the new cardholder agreement and see if thee is any way to waive the fee

anyone else know anything about this

[ptatohed]

Thanks for the head's up.  That's terrible.  They can reward paperless but shouldn't penalize paper.  I wonder if there is a way to opt out of the fee?  

[longtimelurker]

It makes sense to me, sending a paper bill costs a lot of money so if they can, they will charge.   Obviously a problem if you don't have computer access, but that's probably not the case for people posting!

According to Companies can legally charge for paper statements in most states | wcnc.com

this is legal everywhere except PA and NY

(Setting up a great trivia question: "What do PA and NY have in common?")

[keekers]

This already happens with other institutions. In this day and age it doesn't make sense to me to have paper statements. If someone wants paper statements they can download them and print them out if they'd like.

[CorpCrMgr1]

@longtimelurker  Two baseball teams?

[UncleB]

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@keekers wrote:
This already happens with other institutions. In this day and age it doesn't make sense to me to have paper statements. If someone wants paper statements they can download them and print them out if they'd like.

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Some of the older people in my family don't have printers, so a change such as this would definitely be an inconvenience for them.

(Before someone mentions how cheap inkjet printers are... yes, I agree.  However for someone who only prints a few pages each month the ink is prohibitively expensive since the cartridges dry out quickly - been there, done that. )

For me it's not a big deal; it's just another example of a nuissance fee for something that has until recently been accepted as 'normal'.

I personally appreciate having the option to get a paper bill (without a fee).  Hopefully the rest of the Synchrony portfolio won't go down this same path.

[Alcuria]

That's interesting! I let a friend know that lives in NY, as he was recently lamenting the monthly statement fee of $4/month his bank charges.

[AwsiDooger]

I hold grudges and have a long memory. I will stop shopping at Lowe's and anywhere that enforces this policy

[coldfusion]

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@UncleB wrote:

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Hopefully the rest of the Synchrony portfolio won't go down this same path.

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That ship already sailed.  Synchony previously announced they're doing the same for the Paypal card starting next month.

[keekers]

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@UncleB wrote:

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@keekers wrote:
This already happens with other institutions. In this day and age it doesn't make sense to me to have paper statements. If someone wants paper statements they can download them and print them out if they'd like.

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Some of the older people in my family don't have printers, so a change such as this would definitely be an inconvenience for them.

(Before someone mentions how cheap inkjet printers are... yes, I agree.  However for someone who only prints a few pages each month the ink is prohibitively expensive since the cartridges dry out quickly - been there, done that. )

For me it's not a big deal; it's just another example of a nuissance fee for something that has until recently been accepted as 'normal'.

I personally appreciate having the option to get a paper bill (without a fee).  Hopefully the rest of the Synchrony portfolio won't go down this same path.

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Fair point; they could download and save a personal copy of the statements in that case.